Terms & Conditions
Credit Card Terms & Conditions below.
1. Detailed description of goods and/or services
Amazing Vouchers is a business in the lifestyle voucher industry that sells membership subscriptions for members to download vouchers from the Amazing Vouchers website.
2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 1 day and delivery confirmed by way of email.
3. Export restriction
The offering on this website is available to South African clients only.
4. Return and Refunds policy
The provision of goods and services by Amazing Vouchers is subject to availability. In cases of unavailability, Amazing Vouchers will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.
5. Customer Privacy policy
Amazing Vouchers shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
6. Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Amazing Vouchers bank account, the details of which will be provided on request.
7. Card acquiring and security
Card transactions will be acquired for Amazing Vouchers via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
8. Customer details separate from card details
Customer details will be stored by Amazing Vouchers separately from card details which are entered by the client on DPO PayGate's secure site. For more detail on DPO PayGate refer to www.paygate.co.za.
9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
10. Responsibility
Amazing Vouchers takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
11. Country of domicile
This website is governed by the laws of South Africa and Amazing Vouchers chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Block J Sable Square, Cnr Ratanga & Bosmansdam Road, Milnerton, Cape Town .
12. Variation
Amazing Vouchers may, in its sole discretion, change this agreement or any part thereof at any time without notice.
13. Company information
This website is run Amazing Vouchers based in South Africa trading as Amazing Vouchers and with registration number 2010/018706/07
14. Amazing Vouchers contact details
Company Physical Address: Block J Sable Square, Cnr Ratanga & Bosmansdam Road, Milnerton, 7441
Email: info@amazingvouchers.com
Telephone: 021-5255300
1. DEFINITIONS
1.1 "Activation" shall mean the enabling of the Member's personal access code, which will entitle the Member to access and redeem his or her monthly Partner Vouchers and other selected Packages benefits;
1.2 "Agreement" shall mean this agreement which includes the terms and conditions contained in the telephonic agreement concluded between Amazing Vouchers and the Member and the further terms and conditions applicable to the various Packages, as more fully amplified and confirmed herein;
1.3 "Amazing Vouchers" shall mean Amazing Vouchers (Pty) Ltd (Registration No: 2010/018706/07), a Private Company duly registered in accordance with the provisions of the Companies Act, Act 71 of 2008 (as amended) and with postal address at Postnet Suite #212, Private Bag X335, Cape Town, 8000;
1.4 "Amazing Vouchers Website" shall mean the link www.amazingvouchers.com;
1.5 "Charges" shall mean the once off registration fee and booking fee, as more fully elaborated herein and in the various Packages further specific terms and conditions;
1.6 "Day" shall be reckoned exclusively of the first day and inclusively of the last day, unless the last day falls on a public holiday, Saturday or Sunday, in which case the last day shall be the next succeeding business day;
1.8 "First Delivery" shall mean the date of delivery of the product to the Member which shall for all purposes mean the first date on which Amazing Vouchers forwards to the Member his or her exclusive Password and Membership details by electronic communication after Activation, so as to entitle the Member to access, inspect and use the product after the telephonic agreement has been concluded;
1.9 "Electronic Communication" means any communication by means of electronic transmission, including by telephone, fax, SMS, wireless computer access, email, mobile Application, USSD or similar technology or device;
1.10 "Initial Period" shall mean a period of Twelve (12) calendar months commencing on Activation;
1.11 "Member" shall mean a natural person who is a South African resident and who is at least 18 (eighteen) years old and who has applied to and /or has been accepted by Amazing Vouchers to be entitled to their Partner Vouchers, and the optional benefits of the Packages, as more fully amplified and confirmed herein;
1.12 "Monthly Subscription" shall mean the agreed monthly membership fee payable by the Member to Amazing Vouchers for the various Packages;
1.13 "Partner" shall mean the supplier of goods and/or services and/or underwriters with whom Amazing Vouchers have contracted and from whom the Member shall receive Partner Vouchers entitling them to various benefits and discounts;
1.14 "Partner Vouchers" shall mean the monthly vouchers issued by Amazing Vouchers on behalf of the Partners in favour of the Members (either in SMS, USSD or e-mail), which shall contain a description of the Partners' free, discounted, 2-for-1, special offers, or added value benefits, together with the Membership and unique voucher code;
1.15 "Packages" shall mean the following:
1.15.1 "AV Bronze R99.00 Subscription" shall refer to the subscription by Members to the free, discounted, 2-for-1, special offers, or added value benefits Partner Vouchers offered by Amazing Vouchers, which shall include Free Legal Assist, more fully elaborated upon and subject to the further terms and conditions contained in this Agreement;
1.15.2 "AV Silver R129.00 Subscription" shall refer to the subscription by Members to the free, discounted, 2-for-1, special offers, or added value benefits Partner Vouchers offered by Amazing Vouchers, which shall include Free Legal Assist, more fully elaborated upon and subject to the further terms and conditions contained in this Agreement;
1.15.3 "AV Gold R149.00 Subscription" shall refer to the subscription by Members to the free, discounted, 2-for-1, special offers, or added value benefits Partner Vouchers offered by Amazing Vouchers, which shall include Free Legal Assist, more fully elaborated upon and subject to the further terms and conditions contained in this Agreement;
1.15.4 "AV Platinum R169.00 Subscription" shall refer to the subscription by Members to the free, discounted, 2-for-1, special offers, or added value benefits Partner Vouchers offered by Amazing Vouchers, which shall include Legal Assist, Trip Monitor, Panic Alert, Accident Claim, Crisis Alert & Roadside Assist, more fully elaborated upon and subject to the further terms and conditions contained in this Agreement;
1.15.5 "AV100 Subscription" shall refer to the subscription by Members to the free, discounted, 2-for-1, or added value benefits Partner Vouchers offered by Amazing Vouchers, which shall include Legal Assist and Airtime benefits more fully elaborated upon and subject to the further terms and conditions contained in this Agreement;
1.15.6 "AV150 Subscription" shall refer to the subscription by Members to the free, discounted, 2-for-1, or added value benefits Partner Vouchers offered by Amazing Vouchers, which shall include Legal Assist and Airtime benefits more fully elaborated upon and subject to the further terms and conditions contained in this Agreement;
1.15.7 "AV200 Subscription" shall refer to the subscription by Members to the free, discounted, 2-for-1, or added value benefits Partner Vouchers offered by Amazing Vouchers, which shall include Legal Assist and Airtime benefits more fully elaborated upon and subject to the further terms and conditions contained in this Agreement;
1.16 "SMS" shall mean a short message service provided through a tele-communication system;
1.17 "Telephonic Agreement" shall mean the recorded telephonic agreement reached between the Member and Amazing Vouchers, the terms of which are legally binding upon both parties.
1.18 "USSD" shall mean Unstructured Supplementary Service Data via a mobile telephone, which access number for retrieval of Partner Vouchers is *120*262# and in respect of which standard usage rates apply.
2. COMMENCEMENT & TERMINATION
2.1 The Agreement shall commence on the date of Activation and shall subject to the provisions set out in this Agreement, continue for the Initial Period and thereafter on a month-to-month basis unless:
2.1.1 The Member directs Amazing Vouchers to cancel the Agreement on the expiry of the Initial Period by the giving of not less than one (1) calendar months written notice and not more than three (3) calendar months written notice, before the expiration of the Initial Period;
2.1.2 The Member agrees to the renewal of the Agreement for a further period of either twelve (12) or twenty four (24) months ("the Renewal Period"), depending upon the Packages;
2.1.3 Amazing Vouchers terminates the Agreement by the giving of reasonable written notice to the Member in the event that the entitlement to the Partner Vouchers is terminated for any reason whatsoever.
2.2 It is recorded that the Member may:
2.2.1 cancel the Agreement within five (5) days from First Delivery of the product and obtain a reimbursement of any payment made to Amazing Vouchers. The Member will however be responsible for the return of any products delivered and/or any costs incurred;
2.2.2 "Should you cancel the Agreement before the expiry of the contract period or the renewal period, then you will be liable and undertake to pay on demand, a reasonable cancellation fee of 20% in respect of any of the services which would have continued for the remaining contract period of the Agreement, as well as any other outstanding and/or arrears payment obligations". 30 days written notice is required.
3. GENERAL
3.1 Amazing Vouchers:
3.1.1 undertakes to distribute to the Member, by mail or electronic communication, monthly Partner Vouchers affording the Member benefits and discounts offered by Partners in respect of the various Packages contracted and paid for by the Members;
3.1.2 distribute the Partner Vouchers on behalf of the Partners subject however to the provision that Amazing Vouchers shall not be liable for acts or defaults of the Partner or of the Partner's employees or representatives, whatsoever;
3.1.3 shall utilise its best endeavours to promptly comply with any supply and/or delivery requirements agreed to but shall not be liable to the Member in the event that the supply and/or the delivery is delayed or cancelled, for whatsoever reason. However, should the Member not be able to redeem any Partner Voucher, then Amazing Vouchers will use their best endeavours to replace such Partner Voucher with a similar one;
3.2 The Member agrees that:
3.2.1 he/she shall be responsible for the obtaining and/or booking of all discounts and benefits directly from the Partner and THE MEMBER HEREBY INDEMNIFIES AMAZING VOUCHERS AND HOLDS IT HARMLESS AGAINST ANY CLAIM OR LIABILITY SUFFERED BY REASON OF THE DISCOUNTS OR BENEFIT NOT HAVING BEEN OBTAINED. However, should the Member not be able to redeem any Partner Voucher, then Amazing Vouchers will use their best endeavours to replace such Partner Voucher with a similar one;
3.2.2 he/she shall only be entitled to redeem 1 (one) Freebie Partner Voucher per Partner per month and only 1 (one) Partner Voucher may be used by the Member per booking;
3.2.3 he/she shall be liable for a reasonable charge for any booking not adhered to or cancelled;
3.2.4 all risk in and to the vouchers supplied and delivered by Amazing Vouchers to the Member shall pass on delivery thereof to the Member, or the party nominated by the Member to accept receipt thereof;
3.3 The Partner Vouchers:
3.3.1 do not have any monetary value and are accordingly not transferable, exchangeable, for sale, or redeemable for cash;
3.3.2 unless otherwise stated are valid for a period of 1 (one) calendar month from date of issue by Amazing Vouchers;
3.3.3 are only deemed secure if they are completed with the Member's name, signature, Membership and identity number;
3.3.4 are exclusive to the Amazing Vouchers Members only and may not be duplicated under any circumstances whatsoever;
3.3.5 availability for redemption and benefit are subject to the availability of the Partner and booking is required;
3.4 The Partner:
3.4.1 may demand that the Member provides identification at the point of redemption of the Partner Vouchers to confirm Membership;
3.4.2 reserves the right to vary prices, times, offers and availability, as well as change or discontinue their services on the giving of reasonable notice.
4. MONTHLY SUBSCRIPTIONS & CHARGES
4.1 In consideration for the provision of the Vouchers and any other products and services supplied by Amazing Vouchers to the Member, the Member shall pay Monthly Subscriptions and Charges as more fully elaborated upon in the individual Packages Specific Terms and Conditions hereunder.
4.2 Amazing Vouchers may on thirty (30) days notice to a Member vary any Monthly Subscription or Charges, either in whole or in part, with effect from the date specified on the notice.
5. AV BRONZE R99 SPECIFIC TERMS & CONDITIONS
5.1 Benefits:
The AV Bronze Package benefits shall include:
5.1.1 Twelve (12) months access to Partner Vouchers, including freebies to the value of no more than R1000, Unlimited access to 2-for-1 deals, discounts, cash value and value-added offerings by Partners. Additionally the membership entitles the member to the Free AV Legal Assistance Service
5.2 Monthly Subscription & Charges:
5.2.1 Monthly Subscriptions: Twelve (12) months x R 99-00.
5.2.2 Once Off Registration Fee: R 75-00;
Without derogating from the provisions of this Agreement, Amazing Vouchers may on thirty (30) days notice to a Member vary the Monthly Subscription or Charges, either in whole or in part, with effect from the date specified on the notice.
6. AV SILVER R129 SPECIFIC TERMS & CONDITIONS
6.1 Benefits:
The AV Silver Package benefits shall include:
6.1.1 Twelve (12) months access to Partner Vouchers, including freebies to the value of no more than R2000, Unlimited access to 2-for-1 deals, discounts, cash value and value-added offerings by Partners. Additionally the membership entitles the member to the Free AV Legal Assistance Service
6.2 Monthly Subscription & Charges:
6.2.1 Monthly Subscriptions: Twelve (12) months x R 129.
6.2.2 Once Off Registration Fee: R 75-00;
Without derogating from the provisions of this Agreement, Amazing Vouchers may on thirty (30) days notice to a Member vary the Monthly Subscription or Charges, either in whole or in part, with effect from the date specified on the notice.
7. AV GOLD R149 SPECIFIC TERMS & CONDITIONS
7.1 Benefits:
The AV Gold Package benefits shall include:
7.1.1 Twelve (12) months access to Partner Vouchers, including freebies to the value of no more than R3000, Unlimited access to 2-for-1 deals, discounts, cash value and value-added offerings by Partners. Additionally the membership entitles the member to the Free AV Legal Assistance Service.
7.2 Monthly Subscription & Charges:
7.2.1 Monthly Subscriptions: Twelve (12) months x R 149
7.2.2 Once Off Registration Fee: R 75.00
Without derogating from the provisions of this Agreement, Amazing Vouchers may on thirty (30) days notice to a Member vary the Monthly Subscription or Charges, either in whole or in part, with effect from the date specified on the notice.
8. AV PLATINUM R169 SPECIFIC TERMS & CONDITIONS
8.1 Benefits:
The AV Plainum Package benefits shall include:
8.1.1 Twelve (12) months access to Partner Vouchers, including freebies to the value of no more than R4000, Unlimited access to 2-for-1 deals, discounts, cash value and value-added offerings by Partners. Additionally the membership entitles the member to the Free AV Legal Assistance Service, Trip Monitor, Panic Alert, Accident Claim, Crisis Alert, Roadside Assist
8.2 Monthly Subscription & Charges:
8.2.1 Monthly Subscriptions: Twelve (12) months x R 169.
8.2.2 Once Off Registration Fee: R 75-00;
Without derogating from the provisions of this Agreement, Amazing Vouchers may on thirty (30) days notice to a Member vary the Monthly Subscription or Charges, either in whole or in part, with effect from the date specified on the notice.9. AV100 - SPECIFIC TERMS & CONDITIONS
9.1 Benefits:
The AV100 Package benefits shall include:
9.1.1 Twelve (12) months access to Partner Vouchers, including freebies to the value of no more than R1000, Unlimited access to 2-for-1 deals, discounts, and value-added offerings by Partners. Additionally the membership entitles the member to the AV Legal Assistance Service; A SIM card with the option to double airtime purchases via the Amazing Vouchers website. For each time you purchase airtime from the same network provider we give you double the amount.
Members will receive a R100 airtime reward to the SIM card provided. Airtime rewards will be available monthly, immediately after successful debit orders are processed. Amazing Vouchers reserves the right to change the airtime delivery times where reasonably required.
9.2 Monthly Subscription & Charges:
9.2.1 Monthly Subscriptions: Twelve (12) months x R 100.00
9.2.2 Once Off Registration Fee: R50;
Without derogating from the provisions of this Agreement, Amazing Vouchers may on thirty (30) days notice to a Member vary the Airtime delivery times, Monthly Subscription or Charges, either in whole or in part, with effect from the date specified on the notice. Should the debit payment be unsuccessful, the member will not receive the airtime benefit until payments are made in full.
10. AV150 - SPECIFIC TERMS & CONDITIONS
10.1 Benefits:
The AV150 Package benefits shall include:
10.1.1 Twelve (12) months access to Partner Vouchers, including freebies to the value of no more than R2000, Unlimited access to 2-for-1 deals, discounts, and value-added offerings by Partners. Additionally the membership entitles the member to the AV Legal Assistance Service; A SIM card with the option to double airtime purchases via the Amazing Vouchers website. For each time you purchase airtime from the same network provider we give you double the amount.
Members will receive a R150 airtime reward to the SIM card provided. Airtime rewards will be available monthly, immediately after successful debit orders are processed. Amazing Vouchers reserves the right to change the airtime delivery times where reasonably required.
10.2 Monthly Subscription & Charges:
10.2.1 Monthly Subscriptions: Twelve (12) months x R 150.00
10.2.2 Once Off Registration Fee: R50;
Without derogating from the provisions of this Agreement, Amazing Vouchers may on thirty (30) days notice to a Member vary the Airtime delivery times, Monthly Subscription or Charges, either in whole or in part, with effect from the date specified on the notice. Should the debit payment be unsuccessful, the member will not receive the airtime benefit until payments are made in full.
11. AV200 - SPECIFIC TERMS & CONDITIONS
11.1 Benefits:
The AV200 Package benefits shall include:
11.1.1 Twelve (12) months access to Partner Vouchers, including freebies to the value of no more than R4000, Unlimited access to 2-for-1 deals, discounts, and value-added offerings by Partners. Additionally the membership entitles the member to the AV Legal Assistance Service; A SIM card with the option to double airtime purchases via the Amazing Vouchers website. For each time you purchase airtime from the same network provider we give you double the amount.
Members will receive a R200 airtime reward to the SIM card provided. Airtime rewards will be available monthly, immediately after successful debit orders are processed. Amazing Vouchers reserves the right to change the airtime delivery times where reasonably required.
11.2 Monthly Subscription & Charges:
11.2.1 Monthly Subscriptions: Twelve (12) months x R 200.00
11.2.2 Once Off Registration Fee: R50;
Without derogating from the provisions of this Agreement, Amazing Vouchers may on thirty (30) days notice to a Member vary the Airtime delivery times, Monthly Subscription or Charges, either in whole or in part, with effect from the date specified on the notice. Should the debit payment be unsuccessful, the member will not receive the airtime benefit until payments are made in full.
12. LIMITATION OF LIABILITY:
AMAZING VOUCHERS MAKES NO WARRANTY, NOR ACCEPTS ANY RESPONSIBILITY OR LIABILITY OF ANY NATURE WHATSOEVER, FOR:
12.1 ANY CLAIMS, LOSS OR DAMAGE OF WHATSOEVER NATURE ARISING OUT OF OR IN CONNECTION WITH THE SUPPLY OF ANY GOODS AND/OR SERVICES AND/OR ACCOMMODATION AND/OR APPLICATION, IN ANY WAY RELATED TO THE AGREEMENT;
12.2 THE TERMINATION AND/OR SUSPENSION OF THE AGREEMENT IN ACCORDANCE WITH THE TERMS AND CONDITIONS;
12.3 ANY REWARDS OR PARTNER VOUCHERS NOT BEING CORRECT, MADE AVAILABLE TIMEOUSLY, OR NOT BEING AVAILABLE FOR ANY REASON WHATSOEVER.
13. RELAXATION
No extension of time, waiver or relaxation of any of the provisions or terms of this Agreement or any document issued pursuant to or in terms of this Agreement shall operate as an estoppel against any party in respect of its rights under this Agreement, nor shall it operate so as to preclude such party (save as to any extension, waiver or relaxation actually given) thereafter from exercising its rights strictly in accordance with this Agreement.
14. PERSONAL DATA
14.1 Amazing Vouchers agree that they will collect personal data only in a fair and lawful manner and each Member consents to the collection and use of such data;
14.2 Amazing Vouchers undertake not to use or disclose in any way or permit the use or disclosure of such personal data that could be used to identify an individual Member except:
14.2.1 when Amazing Vouchers is required by law to disclose such personal data;
14.2.2 when the Member consents in writing to the use or disclosure of such personal data; and/or
14.2.3 when Amazing Vouchers needs such personal data for the proper functioning of the Amazing Vouchers programme;
14.3 Whilst Amazing Vouchers will take all reasonable steps to ensure the security and privacy of Members' personal information, Members acknowledge that it is not possible for Amazing Vouchers to ensure complete security and privacy of all Members' information and Members agree that they will have no claims against Amazing Vouchers in the event of a failure of security or privacy.
14.4 Amazing Vouchers may send promotional material to its Members from time to time and the Member has the right to require that Amazing Vouchers desist from sending the Member such communications.
15. BREACH
15.1 In the event that a Member pays Amazing Vouchers by debit order, the Member will commit a breach of this Agreement if he/she:
15.1.1 cancels such debit order without the prior written consent of Amazing Vouchers;
15.1.2 changes the banking details upon which the debit order relies without giving Amazing Vouchers prior written notification of such change and providing Amazing Vouchers with the Member's new banking details.
15.2 In the event that the Member breaches any term of this Agreement, including a failure to pay any amount owing to Amazing Vouchers on the due date, Amazing Vouchers may elect to either terminate this Agreement or call for specific performance of all of the Member's obligations, including the immediate payment of all sums owing by the Member, whether or not they are due, in either event without prejudice to Amazing Vouchers' right to seek such damages as it may have suffered by reason of such breach or failure.
15.3 Amazing Vouchers shall be entitled forthwith and without notice, to terminate this Agreement in the event that the Member is sequestrated, whether provisionally or finally and whether voluntarily or compulsory.
15.4 In the event that the Member fails to effect payment of any amount owing to Amazing Vouchers on the relevant due date, then, without derogating from its rights herein contained, interest will be payable. The Member shall be liable to effect payment of interest to Amazing Vouchers of the amount so owing at the rate of 20% per annum compounded monthly in arrears from the due date of payment to the date of payment; alternatively, and without derogating from the provisions of clause 15.2, if the debit order by which a Member pays his premium is returned unpaid by his bank on three successive due dates, Amazing Vouchers may elect, in its discretion as an alternative to cancellation and without further notice, to reduce the Member's monthly subscription amount and benefits to R99 per month which provides 10 (ten) vouchers valued at R100 or lower per month in which case the following will apply:
15.4.1 The reduced monthly subscription amount will be debited against the Member's bank account the following month on the same day as the previous unpaid premium and monthly thereafter. If the subsequent debit order is returned unpaid, this Agreement contract will automatically be cancelled one month after the last day the Member paid the full subscription amount without prejudice to Amazing Vouchers' right to seek to recover such damages as it may have suffered by reason of the breach by the Member;
15.4.2 Other than the change to the benefits and subscription amount, the terms and conditions of this Agreement contract will remain unchanged.
15.5 A certificate under the hand of any manager of Amazing Vouchers certifying the sum of any amount owing by the Member to Amazing Vouchers, shall be prima facie proof of its contents and sufficient proof for the purposes of enabling Amazing Vouchers to obtain any judgement or order against the Member.
15.6 In the event that the Member breaches any term of this Agreement, then the Member agrees that he/she shall be liable for all legal expenses of Amazing Vouchers on the scale as between attorney and client, which shall include interest, tracing fees and collection commission as the case may be.
16. SEVERABILITY
If any term, condition, requirement or provision contained in this Agreement is held by any court having jurisdiction to be unenforceable, illegal, void or contrary to public policy, such term, condition, or requirement or provision shall be of no effect whatsoever upon the binding force or effectiveness of the remainder of this Agreement, it being the intention and declaration of the parties that had they or either of them known of such unenforceability, illegality, invalidity or that the provision was contrary to public policy, they would have entered into a contract, containing all other terms and conditions set out in this Agreement.
17. DOMICILIUM
17.1 The Member chooses as his/her address to receive any legal documents for all purposes under this Agreement as the physical address which was supplied in the Member's Telephonic Agreement with Amazing Vouchers.
17.2 All notices delivered in terms of this Agreement must be in writing.
17.3 If any notice is delivered by hand, it will be deemed to have been delivered on the date of delivery. If any notice is transmitted by fax or e-mail, it shall be deemed to have been received on the day of transmission. If a notice is delivered by post, it shall be deemed to have been delivered on the fifth day following transmission unless such day is a Saturday, Sunday or public holiday, in which case it shall be deemed to have been received on the first business day following such date
18. DISPUTE RESOLUTION
If Amazing Vouchers so decides, it may refer any dispute between a Member and Amazing Vouchers to arbitration, to which the Members consent. Such arbitration will be carried out in terms of the rules of the Arbitration Foundation of Southern Africa
19. NON-VARIATION
No addition to or variation, consensual cancellation or novation of this agreement and no waiver of any right arising from this agreement or it's breach or termination shall be of any force or effect unless reduced to writing and signed by all parties or their duly authorised representatives.
20. AV VACATIONS PACKAGE SPECIFIC TERMS & CONDITIONS (please note that this package is no longer being sold)
20.1 Benefits:
The AV Vacations Package benefits shall include:
20.1.1 Twelve (12) months access to Partner Vouchers;
20.1.2 1 (one) week self catering holiday, valid for 2 (two) persons per available one (1) bedroom unit, or 4 (four) persons per available two (2) bedroom unit, or 6 (six) persons per available three (3) bedroom unit, at various Amazing Vacation locations as published from time to time.
20.2 Monthly Subscription & Charges:
20.2.1 Monthly Subscriptions: Twelve (12) months x R 399.
20.2.2 Once Off Registration Fee: R 200-00;
20.2.3 Booking Fee: R 2 000-00.
Without derogating from the provisions of this Agreement, Amazing Vouchers may on thirty (30) days notice to a Member vary the Monthly Subscription or Charges, either in whole or in part, with effect from the date specified on the notice.
20.3 Specific AV Vacation Package Terms & Conditions:
The AV Vacations benefit mentioned in clause 20.1.2 above is subject to the following conditions:
20.3.1 payment by the Member of 12 (Twelve) consecutive Monthly Subscriptions and other Charges to Amazing Vouchers during the Initial Period;
20.3.2 the benefit is available for redemption and use within a period of 12 (Twelve) months after expiry of the Initial Period, whereafter the benefit shall expire;
20.3.3 the receipt by Amazing Vouchers of a request for a booking in writing and payment of the booking fee at least 35 (thirty five) days prior to the intended stay, which booking can only be made after the Member has complied with the provisions set out in clause
20.3.4 above, which booking shall furthermore be subject to the terms and conditions of the venue;
20.3.5 the availability of the accommodation so booked;
20.3.6 the advance payment of the Booking Fee at the time of booking;
20.3.7 receipt by Amazing Vouchers of any further duly completed and signed indemnity form, if requested;
20.3.8 cancellations by the Members of the bookings are to be in writing and are subject to the forfeiture of the benefit and the debiting of cancellation fees as follows:
20.3.8.1 forfeiture of 50% (fifty percent) of the Booking Fee if the notification is received 28 to 15 days prior to the booking period;
20.3.8.2 forfeiture of 75% (seventy five percent) of the Booking Fee if the notification is received 14 to 7 days prior to the booking period;
20.3.8.3 forfeiture of 100% (one hundred percent) of the Booking Fee if the notification is received less than 7 days prior to the booking period;
20.3.8 the Member shall not be entitled to any reduction or repayments of the Monthly Subscriptions or Charges in the event that the Member reduces the period of his/her benefit, for any reason whatsoever;
20.3.9 the benefit can only be redeemed by a Member and does not have any monetary value and is accordingly not transferable, exchangeable, for sale or redeemable for cash. To this end, the Member will be required to present positive identification and proof of Membership on booking and on arrival at the establishment.
20.3.10 Notwithstanding the provisions of clause 12 hereof, it is hereby recorded that Amazing Vouchers shall accept no responsibility for losses to the Member or its invitees for any claims, including but not limited to:
20.3.10.1 responsibility for personal body injury, death, accident, loss, theft, or damaged property, loss of mental or physical enjoyment, delay or inconvenience;
20.3.10.2 any delays or changes in schedule or itineraries incurred by any person arising out of any wilful or negligent act or omission;
20.3.10.3 the acts or omissions of any party;
20.3.10.4 monetary crisis, labour problems, economic changes, mechanical maintenance or construction difficulties or noises, climate aberrations, local laws, novel or unexpected conditions;
20.3.10.5 additional expenses due to delay or changes in air or other services, missed carrier connections, substitute accommodations termination of services, cancellation of tickets, sickness, strike, war, quarantine, pilferage, monetary crises, political or social unrest, disease, acts of God or any events beyond their control. Accordingly the Members and their guests covenant and agree that Amazing Vouchers, its owners and assigns are not responsible for any injuries or damages. Therefore, each Member and his/her guest agrees that he or she is voluntary participating in any and all activities, risks, and use of the accommodations, facilities, swimming pool, internet and equipment, and hereby assumes all risk of injury, illness, damage or loss to person and property that may result.